Terms & Conditions

This website is operated by XUBIRACA LLC (EIN 98-1951333), registered at 30 N Gould St Ste R, Sheridan, WY 82801-6317, US. Throughout the site, "we", "us" and "our" refer to Yuki Kyoto. By visiting our site and/or purchasing from us, you agree to these Terms & Conditions. Please read them carefully.

1 – Use conditions
You confirm you are of legal age in your jurisdiction, or have parental consent. You may not use our products for illegal purposes or transmit harmful code. Breach results in immediate termination of your access.

2 – General conditions
We reserve the right to refuse service to anyone at any time. Credit card information is always encrypted. You may not reproduce, copy or sell any part of our Service without written permission.

3 – Accuracy of information
Information on this site is for general reference only. We reserve the right to modify content at any time without obligation to update.

4 – Prices & service changes
Prices are subject to change without notice. Clicking "Buy" constitutes an offer to purchase; an automated confirmation email does not constitute acceptance of that offer. Statutory rights apply.

5 – Products
Some products are available online only and in limited quantities. We try to display colours accurately but cannot guarantee your screen's reproduction. Products ship directly from our suppliers. Any customs duties or import taxes are the customer's responsibility and will be disclosed in advance where applicable.

6 – Billing accuracy
You agree to provide accurate, current and complete purchase and account information and to update it promptly.

7 – Third-party tools & links
Third-party tools are provided "as is" without warranty. Third-party links lead to sites not affiliated with us; complaints go directly to that party.

8 – Personal information
Your personal information is governed by our Privacy Policy, available at yuki-kyoto.com.

9 – Errors & omissions
The site may contain errors on descriptions, prices or availability. We reserve the right to correct these and cancel orders where information was inaccurate.

10 – Prohibited uses
You may not use the site for unlawful purposes, to infringe IP rights, submit false information, upload viruses, collect user data, spam or interfere with security features.

11 – Disclaimer & liability
The Service and all products are provided "as is" and "as available" without warranty of any kind, to the extent permitted by law.

12 – Indemnification
You agree to indemnify XUBIRACA LLC and its affiliates against any claims arising from your breach of these Terms.

13 – Governing law
These Terms are governed by the laws of the State of Wyoming, US.

14 – Changes & contact
We may update these Terms at any time. Continued use constitutes acceptance. Questions: info@yuki-kyoto.com.

Frequently asked questions

Where do you ship to?

We ship internationally. Our products are delivered directly from our suppliers to your address.
How long does delivery take?

Orders are processed within 1 to 2 business days. Once shipped, delivery takes 7 to 12 business days on average. Orders placed on Friday afternoon or over the weekend may take slightly longer to process.
How much does shipping cost?

Shipping is a flat rate of ¥680 on all orders, with no minimum order value.
Can I track my order?

Yes. Once your order has been shipped, you will receive a tracking number by email. You can use it to track your order on our Track Your Order page.
Can I return my order?

Yes, within 30 days of receipt. The item must be in its original condition with all parts and packaging. Return shipping costs are the customer's responsibility. To start a return, email us at info@yuki-kyoto.com.
How do I cancel my order?

You may cancel your order within 30 calendar days of receiving it. As orders are processed immediately, cancellation is not possible once the order is in transit. In that case, please follow the return procedure after receipt.
What payment methods do you accept?

We accept Credit card (AMEX, Mastercard, Maestro, Visa), Apple Pay, Google Pay and Shop Pay. All payments are protected with SSL encryption.
I have a question not listed here. How can I contact you?

Email us at info@yuki-kyoto.com and we will get back to you as soon as possible.